Privacy Policy
Effective Date: July 20, 2026
This privacy policy for Nora Lighting ("We", "Us" or "Our") tells you how we may collect, use and share your information when you visit our website https://noralighting.com/.
We appreciate your decision to use our website https://noralighting.com/ and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document that you do not agree with, please do not use the website, or in case you are already using it, please discontinue the use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.
What information do we collect about you?
When we collect information, we do so to ensure that you get to experience our service seamlessly. For that, we collect the following information. Some are your personal information and some are your sensitive personal information.
The personal information that we collect about you are the following:
- Email address
- Name
- SMS
How do we collect such information?
We may use any of the following three ways to get information about you.
- The information that you give us
- The information that we automatically collect from you
- Information that we collect from third parties
Before going into the reasons why we collect the information that we do, we want you to understand what the above three terms mean.
a. The information that you give us
When you sign up for an account to use our service/product we will ask you certain questions like your name or email address. These are the information that you give us. This may not be limited to what we have mentioned and can change according to the nature of the service/product that we provide.
b. The information that we automatically collect from you
When you access our service from a device, we may automatically collect information from your device, such as through the use of cookies. You will know more about automatic collection of personal information in the next section.
c. Information that we collect from third parties
These third parties can be data aggregators, online directories, data marketplaces or exchanges, etc from where we may collect information about you.
Cookies and similar technologies
Cookies are small packets of information that are placed on your device, so that we can retrieve the information about you, such as your login information, your choices on our websites and other information.
For more information about cookies and similar technologies, please visit our cookie policy.
Do not track requests
We respond to "do not track" requests in the following manner:
Nora Lighting will respect 'Do Not Track' requests and change our data collection behavior accordingly.
Why do we collect information about you?
We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways in which we use the information that we collect about you.
- To examine the usage trends
How long do we retain your information?
We will only keep your personal information for as long as it is necessary, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice requires us to retain your personal information for longer than the period during which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Sale/sharing of information
We do not sell or share the information we collect from our users.
Privacy of children
We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification that we have collected such information without parental consent, we will remove the information from our database.
Security of your personal information
We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.
Links to other websites or apps
On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them to ensure that you do not provide personal information that you do not wish to share.
Collection and Use of SMS Data
When you communicate with us via SMS, we may collect limited information, such as:- Your phone number
- The content of your messages
We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.
The privacy policy will be effective from the date it is posted on this page.
Opt-Out Process
You have the right to stop receiving SMS notifications at any time:- Reply with "STOP" to any of our messages to opt-out.
- Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications.
If you change your mind, you can always opt back in by following the opt-in process.
Data and Message Rates
Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with "Customer Name". Please verify with your MNO – Mobile Network Operator like Verizon, AT&T, T-Mobile, etc for data and messaging standard rates.
Frequency of Messages
We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.
Protection of SMS Data
We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.
Disclosure of SMS Data
Your SMS data is never disclosed to third parties except under the following circumstances:- To comply with legal obligations, such as court orders or subpoenas.
- To protect our rights, property, or the safety of our employees, customers, or others.
We remain transparent in such cases and will notify you where legally permissible.
Your Rights
As a valued customer, you have the following rights regarding your SMS data:- Access: Request a copy of the SMS data we hold about you.
- Correction: Update or correct any inaccuracies in your SMS data.
- Deletion: Request the deletion of your SMS data, except where retention is required by law.
To exercise these rights, please contact us at Email address: contactus@noralighting.com
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.
The privacy policy will be effective from the date it is posted on this page.
Contact us
For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:
Address: Nora Lighting 6505 Gayhart Street Commerce, CA 90040
Email address: contactus@noralighting.com
Phone: 323-767-2600